This policy applies to all purchases made at https://natashaross.gumroad.com/ operated by me, Natasha N Ross, using the e-commerce platform Gumroad. This Policy is supplemental to and sits in line with and does not override, alter or amend Gurmroard`s Terms of Service.
It is your responsibility to familiarize yourself with this policy. By placing an order, you indicate that you have read this policy and that you agree with and fully accept the terms of this policy. If you do not agree with or fully accept the terms of this policy, I ask that you do not place an order for any of my courses or publications (“Content”).
Refund Policy
As I provide Digital Content, the material included in my courses or publications is immediately viewable and usable and in this sense the following apply:
● All Sales Are Final. I do not offer refunds under any circumstances.
● No Returns or Exchanges. Returns and exchanges do not apply and I do not offer any kind of returns or exchanges.
However, as I strive to provide exceptional Content that delivers results and satisfies my customers and also understand the importance of customer satisfaction, I acknowledge that there may be situations where a refund may be requested. In such cases, the following applies:
You must submit your request in writing within 7 days of the purchase date. (Requests should be sent to [insert email] and include your name, contact information, order number, and a detailed explanation of your reasons for requesting a refund.
Upon receipt of your refund request, I will review the details and determine if the request is eligible for a refund. If approved, I will issue a full or partial refund, depending on the specific circumstances of the request. Refunds will be processed through the original payment method used when placing the order.
Chargebacks or PayPal Dispute
You agree to contact me prior to raising a request for a chargeback or any dispute with your bank or card issuer or Paypal in relation to any purchase. If you make a payment through and later dispute a legitimate charge by raising a chargeback or PayPal Dispute without merit or legitimate reason (as determined in my sole discretion), whether fraudulently or otherwise, then I reserve the right to blacklist you by providing compelling evidence to refute your invalid chargeback or PayPal Dispute request and or pursue legal action as the case may be.
Technical Error
In the unlikely event that you are experiencing or have experienced a technical error, please contact me with details and images of your experience so I can investigate the error and determine if a refund is owed to you.
Questions?
If you still have questions or if you have any comments or concerns, please contact me using [insert email] .
This Refund Policy was last updated on Sunday, June 18th, 2023.